Problem receiving some faxes

Gert Doering (gert@greenie.muc.de)
Sat, 25 Jan 1997 18:22:20 +0100


Hi,

willmertinger@consys.de wrote:
> After successfully installing mgetty on SCO ODT 3.0, which was quite
> easy (with a GVC Modem V34+), anything seems to work good. We get and send
> faxes.
> But some faxes cannot be received. In the logfile we see the following:
> 01/24 15:15:03 F01  waiting...
> 01/24 15:17:31 F01   checking lockfiles, locking the line
> 01/24 15:17:31 F01   makelock(ttyF01) called
> 01/24 15:17:31 F01   do_makelock: lock='/usr/spool/uucp/LCK..ttyF01'
> 01/24 15:17:31 F01   lock made
> 01/24 15:17:31 F01  waiting for ``RING''
> 01/24 15:17:31 F01   got: [0d][0a]RING ** found **
> 01/24 15:17:31 F01  send: ATA[0d]
> 01/24 15:17:31 F01  waiting for ``CONNECT''
> 01/24 15:17:31 F01   got: [0d][0a]ATA[0d]+FHNG:
> 01/24 15:18:12 F01  found action string: ``+FHNG:''
> 01/24 15:18:12 ##### failed A_FAIL dev=ttyF01, pid=5339, caller=none, conn='', name=''

The +FHNG: response from the modem signals "I could not manage to do a
successful fax handshake with the other end". Unfortunately, there is
nearly nothing mgetty can do about this -- it's a modem firmware issue,
that (usually) can only be fixed by a firmware upgrade. Sometimes there
are some modem registers to fine-tune fax timings, but this is quite
uncommon in "cheaper" modems.

I'd ask GVC whether they know about problems with this specific fax
machine at the sending end.

gert
--
                                                           //www.muc.de/~gert/
Gert Doering - Munich, Germany                             gert@greenie.muc.de
fax: +49-89-3545980 <---new!!!              gert.doering@physik.tu-muenchen.de