Supra 288/336 Data/Fax Receive problems

Larry M. Bateman (lmb@l3sys.com)
Sun, 28 Jun 1998 17:58:12 +0200


Hello Gert Doering,

> Larry M. Bateman wrote:
> > I have a Supra 288 Modem, which will receive data calls
> > fine, but will give a "NO CARRIER" response sometime
> > after the "ATA" command is given.  If I tweek the source code
> > to leave the modem in the class 2 setting (setting MQ_NEED2),
> > then the modem will receive faxes, but respond "NO CARRIER"
> > to incoming data calls.  The logs show no other problems,
> > and I've tried too many other experiments to emunerate.
> > I'm running mgetty 1.1.14.
> 
> Hmmm, sounds like one of those modems that can't properly distinguish
> between incoming fax and data calls.  I am somewhat surprised, because
> Supra has gotten this *right* in the past.
> 
> Did you ask Supra about it?  Maybe there is some magic S-Register...

Yes, I asked Supra(now diamond, modemtech@diamondmm.com).  You have to
go though an automated response.  If you want to ask a tech support
question, it has to have a magic number subject line.  Currently it's
9999998.  I don't know if that changes.

I let you know if I hear anthing helpful.

Regards,

Larry

-- 
Larry M Bateman, <lmb@l3sys.com>
    L3 Systems  PO Box 2954, Redmond, WA 98073
    Tel: (425)836-5438  Fax: (425)868-8706 web: http://www.l3sys.com
>>> Mfg of the Keyat, RS232/485 to Keyboard Port Adapter <<<