Distinctive Ringing: Modem Ring Recognition (or lack of it)

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>>>>> "Chris" == Chris  <chris@cpr.dhis.org> writes:

    Chris> On 28 Jun 1999 09:46:17 +0200, gert@greenie.muc.de (Gert
    Chris> Doering) wrote in de.alt.comm.mgetty:

    >>> This call came in on the normal ring: 06/27 17:08:51 yS2
    >>> waiting for ``RING_'' ** found **
    >>  This is only what mgetty is waiting for.  To see what the
    >> modem actually sent, you have to set the debug level higher (to
    >> -x6 or -x7).

    Chris> I found when debugging my distinctive ring the best
    Chris> solution was to use Minicom to converse directly with the
    Chris> modem.  I found out that my USR V.90 voice/fax modem has
    Chris> buggy distinctive ring detection.  It took about 6 emails
    Chris> for 3Com to stop telling me to install a new Windows
    Chris> driver.  When they finally realized that A) I was not using
    Chris> Windows, B) I was not an amateur who needed hand-holding
    Chris> and C) the modem really *is* defective, they simply told me
    Chris> "that's the way it is" and left it at that.  They aparently
    Chris> have no plans to upgrade the firmware.

    Chris> I won't be buying from USR or 3Com again....

I did some consulting for them last year, and there are good groups
and bad groups.  The Courrier people I worked with were very helpful,
but the groups aimed more at the consumer market (read the el-cheapo
modems) had the attitude that if they could satisfy their main
customer group -- newbies running windoze -- then the modem worked,
and thats all there is to it.  They actually satisfied the windoze
crowd by twiddling with the driver software "until it worked" instead
of fixing modem problems, as it was easier to change software on a
disk that to change firmware in the modem, or worse yet, hardware.

-- 
--------  "And there came a writing to him from Elijah"  [2Ch 21:12]  --------
R. J. Brown III  rj@elilabs.com http://www.elilabs.com/~rj  voice 847 543-4060
Elijah Laboratories Inc. 457 Signal Lane, Grayslake IL 60030  fax 847 543-4061
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