unmotivated hang-ups with vgetty

Gert Doering (gert@greenie.muc.de)
Thu, 15 Oct 1998 15:16:42 +0200


Hi,

On Thu, Oct 15, 1998 at 02:07:43PM +0200, Luca Olivetti wrote:
> I don't know about the Message Plus, I have a "plain" sportster but I'm 
> experiencing the same problem since the flash upgrade to V90.
> By studying the log it turns out that it's not a vgetty problem, it's probably 
> the new firmware that recognizes some voices as a dial tone, and notifies 
> accordingly vgetty which promptly hangs up the line. In fact if *I* call in, 
> my message will be recorded completely, if my wife calls or a (female) friend 
> of her, the message is interrupted as soon as she starts speaking.
> Gert, could you expose this problem to your contact at 3com/USR? Maybe the 
> next "firmware du jour" will solve this bug, and introduce 3 new ones :-/

I'll happily do that, but I need more evidence -- like a log file showing
the DLE characters signalling "I see a dial tone".  (Just the 50-odd lines
around this should be sufficient).

Add to this an even more detailed description plus the output of ATI7,
then I can forward it.  Without that, the response will be "what firmware
is he using? Did he try the latest firmware?" (which I'd suggest as well -
USR support isn't too quick anyway, so let's exclude all possible
stupid-user-bugfixes before even contacting USR beforehand).

gert
-- 
USENET is *not* the non-clickable part of WWW!
                                                           //www.muc.de/~gert/
Gert Doering - Munich, Germany                             gert@greenie.muc.de
fax: +49-89-35655025                        gert.doering@physik.tu-muenchen.de